Class TicketVO
- Namespace
- PHCBusinessLayer
- Assembly
- PHCBusinessLayer.dll
[AttTable("Ticket", 20241206)]
[AttTableVOInfo(typeof(TicketAttInfo))]
[AttTableOrderBy("OUSRDATA, OUSRHORA", "D, D")]
[AttTableProducts(new Products[] { Products.Service })]
[AttTableFlags(new TableFlags[] { TableFlags.MasterEntity, TableFlags.TableForJorge, TableFlags.UseDimensions })]
[AttTableMaintenance(typeof(TicketMaintenance))]
public class TicketVO : BusinessVO, IBaseSerialization, ICloneVO, ICloneable, IChange, IParent, IGenericVO- Inheritance
-
TicketVO
Properties
AgentVO
[AttExternalCollection(typeof(AgentVO), new string[] { "[Ticket].[agentstamp]", "[Agent].[agentstamp]" })]
public AgentVO AgentVO { get; }Property Value
ClContactVO
[AttExternalCollection(typeof(ClContactVO), new string[] { "[ClContact].[clContactStamp]", "[Ticket].[clContactStamp]" })]
public ClContactVO ClContactVO { get; }Property Value
ClVO
[AttExternalCollection(typeof(ClVO), new string[] { "[Cl].[no]", "[Ticket].[clNo]", "[Cl].[estab]", "[Ticket].[estab]" })]
public ClVO ClVO { get; }Property Value
ContractServiceVO
[AttExternalCollection(typeof(ContractServiceVO), new string[] { "[Ticket].[contractServiceStamp]", "[ContractService].[contractServiceStamp]" })]
public ContractServiceVO ContractServiceVO { get; }Property Value
EmailArchitectVO
[AttExternalCollection(typeof(EmailArchitectVO), new string[] { "[Ticket].[emailarchitectstamp]", "[EmailArchitect].[emailarchitectstamp]" })]
public EmailArchitectVO EmailArchitectVO { get; }Property Value
LastDialogVO
[AttExternalCollection(typeof(DialogVO), new string[] { "[Ticket].[ticketstatestamp]", "[Dialog].[ticketstatestamp]" })]
public DialogVO LastDialogVO { get; }Property Value
MaVO
[AttExternalCollection(typeof(MaVO), new string[] { "[Ticket].[mastamp]", "[ma].[mastamp]" })]
public MaVO MaVO { get; }Property Value
OrganizationVO
[AttExternalCollection(typeof(OrganizationVO), new string[] { "[Ticket].[organizationstamp]", "[Organization].[organizationstamp]" })]
public OrganizationVO OrganizationVO { get; }Property Value
PersonVO
[AttExternalCollection(typeof(PersonVO), new string[] { "[Ticket].[personstamp]", "[person].[personStamp]" })]
public PersonVO PersonVO { get; }Property Value
TicketStateVO
[AttExternalCollection(typeof(TicketStateVO), new string[] { "[Ticket].[ticketstatestamp]", "[TicketState].[ticketstatestamp]" })]
public TicketStateVO TicketStateVO { get; }Property Value
agentDate
Agent Assign Date
[AttFieldType(AttFieldType.InputTypes.date, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public DateTime agentDate { get; set; }Property Value
agentHour
Agent Assign Time
[AttLenght(8)]
[AttFieldType(AttFieldType.InputTypes.time, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string agentHour { get; set; }Property Value
agentName
[AttLenght(100)]
public string agentName { get; set; }Property Value
agentstamp
This is the field to connect with agent table
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(AgentVO), HiddenField = false)]
public string agentstamp { get; set; }Property Value
cemail
cemail.
[AttVirtualField]
public string cemail { get; set; }Property Value
Remarks
Field available in the basic search results list.
Searchable field.
clContactStamp
Single registration field, used to link to ClContactVO.
[AttLenght(25)]
public string clContactStamp { get; set; }Property Value
Remarks
Length 25.
clName
Name of Client
[AttVirtualField(typeof(TicketAttInfo))]
[AttList]
public string clName { get; set; }Property Value
clNo
Customer Number.
[AttLenght(10)]
[AttFieldType(AttFieldType.InputTypes.integer)]
[AttMinValue(0)]
[AttList]
public decimal clNo { get; set; }Property Value
Remarks
Length 10.
Searchable field.
closeDate
Close Date
[AttFieldType(AttFieldType.InputTypes.date, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public DateTime closeDate { get; set; }Property Value
closeHour
Close Time
[AttLenght(8)]
[AttFieldType(AttFieldType.InputTypes.time, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string closeHour { get; set; }Property Value
clstamp
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(ClVO), HiddenField = false)]
public string clstamp { get; set; }Property Value
cnome
cnome.
[AttVirtualField(typeof(TicketAttInfo))]
public string cnome { get; set; }Property Value
Remarks
Field available in the basic search results list.
Searchable field.
contractServNumber
[AttVirtualField]
[AttFieldType(new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string contractServNumber { get; set; }Property Value
contractServiceStamp
This is the field to connect with contract service table
[AttLenght(25)]
[AttForeignKey(CanDuplicate = false, ForeignType = typeof(ContractServiceVO), HiddenField = false)]
public string contractServiceStamp { get; set; }Property Value
emailarchitectdesc
[AttVirtualField(typeof(TicketAttInfo))]
public string emailarchitectdesc { get; set; }Property Value
emailarchitectstamp
This field uniquely identifies the record (primary key by default)
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(EmailArchitectVO), HiddenField = false)]
[AttMandatory]
public string emailarchitectstamp { get; set; }Property Value
estab
Number that identifies the customer Branch.
[AttLenght(6)]
[AttGama(Gamas.Advanced)]
[AttMinValue(0)]
[AttFieldType(AttFieldType.InputTypes.integer, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.syncOnChange })]
[AttList(Inactive = true)]
public int estab { get; set; }Property Value
Remarks
Length 6.
From what range of software this field is available: Max.
ignoreautostate
Ignora automatic states
[AttFieldType(AttFieldType.InputTypes.boolean)]
public bool ignoreautostate { get; set; }Property Value
lastDialogDate
Last Dialog Date
[AttFieldType(AttFieldType.InputTypes.date, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public DateTime lastDialogDate { get; set; }Property Value
lastDialogHour
Ticket Time
[AttLenght(8)]
[AttFieldType(AttFieldType.InputTypes.time, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string lastDialogHour { get; set; }Property Value
listDialogs
[AttExternalCollection(typeof(DialogVO), new string[] { "[Ticket].[ticketstamp]", "[Dialog].[ticketstamp]" })]
public List<DialogVO> listDialogs { get; }Property Value
listInterventions
[AttExternalCollection(typeof(InterventionVO), new string[] { "[Ticket].[ticketstamp]", "[Intervention].[ticketStamp]" })]
public List<InterventionVO> listInterventions { get; }Property Value
maBrand
[AttVirtualField]
[AttFieldType(new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string maBrand { get; set; }Property Value
maModel
[AttVirtualField]
[AttFieldType(new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string maModel { get; set; }Property Value
madein
[AttLenght(30)]
[AttFieldType(new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
public string madein { get; set; }Property Value
mastamp
Single registration field, used to link to MAVO.
[AttLenght(25)]
[AttEntityAvailable(typeof(MaVO))]
public string mastamp { get; set; }Property Value
Remarks
Length 25.
message
Message
[AttFieldType(AttFieldType.InputTypes.memo)]
[AttMandatory]
public string message { get; set; }Property Value
newEmail
New email for person or clcontact
[AttVirtualField]
[AttFieldType(AttFieldType.InputTypes.email)]
public string newEmail { get; set; }Property Value
newName
New name for person or clcontact
[AttVirtualField]
public string newName { get; set; }Property Value
number
Ticket Number.
[AttLenght(10)]
[AttPrimaryKey]
[AttLogInfo(1)]
[AttFieldType(AttFieldType.InputTypes.integer, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.isReadOnly })]
[AttMinValue(0)]
[AttList]
public decimal number { get; set; }Property Value
Remarks
Length 10.
Field available in the basic search results list.
Searchable field.
This field is primary key.
Auto incremented Field in the backend.
organizationName
Organization name.
[AttVirtualField(typeof(TicketAttInfo))]
[AttList]
public string organizationName { get; set; }Property Value
Remarks
Field available in the basic search results list.
Searchable field.
organizationNo
Organization Number.
[AttLenght(10)]
[AttFieldType(AttFieldType.InputTypes.integer)]
[AttMinValue(0)]
[AttList]
public decimal organizationNo { get; set; }Property Value
Remarks
Length 10.
Searchable field.
organizationstamp
Organization Stamp.
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(OrganizationVO), HiddenField = false)]
public string organizationstamp { get; set; }Property Value
personName
[AttVirtualField(typeof(TicketAttInfo))]
public string personName { get; set; }Property Value
personstamp
This is the field to connect with person table
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(PersonVO), HiddenField = false)]
public string personstamp { get; set; }Property Value
refInt
Referência interna
Contains the value of the user's internal reference that created the record.
[AttLenght(50)]
[AttEntityAvailable(typeof(RefInternaVO))]
public string refInt { get; set; }Property Value
Remarks
Length 50 .
serialnumber
serialnumber.
[AttVirtualField(typeof(TicketAttInfo))]
public string serialnumber { get; set; }Property Value
Remarks
Field available in the basic search results list.
Searchable field.
snstamp
Single registration field, used to link to SNVO.
[AttLenght(25)]
public string snstamp { get; set; }Property Value
Remarks
Length 25.
summary
[AttLenght(100)]
[AttList]
[AttLogInfo(0)]
[AttMandatory]
public string summary { get; set; }Property Value
ticketHour
Ticket Time
[AttLenght(8)]
[AttFieldType(AttFieldType.InputTypes.time, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.NotEditLoop })]
public string ticketHour { get; set; }Property Value
ticketorigin
Origin of ticket
[AttLenght(50)]
[AttList(Inactive = true)]
public string ticketorigin { get; set; }Property Value
Remarks
Length 50.
ticketpriority
Priority of ticket
[AttLenght(2)]
[AttMandatory]
[AttList(Inactive = true)]
public TicketPriorityTypes ticketpriority { get; set; }Property Value
Remarks
Length 2.
ticketstamp
[AttLenght(25)]
public string ticketstamp { get; set; }Property Value
ticketstatecolor
[AttVirtualField]
public string ticketstatecolor { get; set; }Property Value
ticketstatename
[AttVirtualField(typeof(TicketAttInfo))]
[AttList]
public string ticketstatename { get; set; }Property Value
ticketstatestamp
[AttLenght(25)]
[AttForeignKey(CanDuplicate = true, ForeignType = typeof(TicketStateVO), HiddenField = false)]
public string ticketstatestamp { get; set; }Property Value
tickettype
Type of ticket
[AttLenght(50)]
[AttList]
public string tickettype { get; set; }Property Value
Remarks
Length 50.
Explicit Interface Implementations
ticketDate
Ticket Date
[AttDefaultValue("getdate()")]
[AttFieldType(AttFieldType.InputTypes.date, new AttFieldType.FieldFlags[] { AttFieldType.FieldFlags.NotEditLoop })]
DateTime ticketDate { get; set; }